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Where most IT businesses are strongly pre-sales biased, we’re only interested in providing an ongoing relationship that is to the tangible benefits of both parties. To do this we focus as strongly on post-system support as we do in winning your business in the first place.
Cobham Surveillance formerley Micromill Electronics Ltd were supoorted by a big-three reseller prior to Sept 2004 but switched to us ater being disillusioned with the level of support & progress they were getting from their systems.
“We’ve been so delighted by the improved level of customer service provided
and the difference that has been made with previously stalled projects. So much so that we’re
now seeing real benefits being attained through our systems and from our investments”
Les Treagus – Operations Manager, Cobham surveillance.
In close partnership with GDC they have enabled us to reap greater benefits
· Significant savings in time and accuracy with BOM data transfer from CAD.
· Greater revision and engineering change control through use of DR/ECC module.
· Training and constant reviews are part of our ongoing relationship with GDC.
· During the downturn in the economy we realise that we can ill afford to cut investment in the systems which derive efficiency but what we achieve in partnership with GDC is ensure we get value for money in relation to the annual support costs.
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Support
Data as well as CTI
